DID YOU KNOW?
In this section, you will find everything you need to know about wire transfers. Whether you have questions about how to receive payment or how to invoice your bookings, you will find the answer here.
E-Billing lets you upload the invoices right after the check-out date:
How to get paid via bank transfer
How to invoice my bookings
Hotelbeds invoicing entities by country
How to invoice via E-Billing
Request E-Billing activation
To invoice us via E-Billing for the first time, you need to request activation. To do so, go to the Finance section, access the Supplier Finance Web, go to the Ticketing section, click on New Ticket and request activation.
Send your Invoice
Go to the Finance section, access the Supplier Finance Web, go to the E-Billing section. There are two options for sending invoices. Individually: Go to the E-Billing tab, click on the Access to E-Billing button and follow the process.
Massively: Go to the Macro tab and click on the Add button.
Check your Invoice details and status
Go to the Finance section, access the Supplier Finance Web, and go to the Invoice search section.
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Invoices are required to receive payments. Applicable to all vendors and bank transfer payment methods.
By default, suppliers should invoice Hotelbeds for each booking right after the check-out date via our electronic invoicing system called E-Billing, available on the Supplier Finance Web (see "How to invoice via E-Billing"), with exception of Turkey, where suppliers must follow Tax authorities invoicing guidelines.
Please do not forget that the booking reference must be included on each invoice.
If you need to send your invoice via email or post, please contact us by opening a ticket. To do so, go to the Finance section, access the Supplier Finance Web, go to the Ticketing section and click on New Ticket.
Our finance team will provide you with detailed information about the email or post address where you need to send the invoices.
We will proceed with the payment of your bookings via Bank Transfer based on the conditions agreed in your contract agreement. To get paid, you need to:
Send your invoice
Discover 'How to invoice my bookings' in the corresponding article.
Receive your payment in your bank account
Discover 'How to change my bank details' in the corresponding article.
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How to update my bank details
Go to the Finance section, and follow the steps below:
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HOTELBEDS INVOICING ENTITY |
COUNTRY OF THE PARTICIPATING HOTEL |
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Hotelbeds Switzerland AG Address: Regus Ambassador House, Thurgauerstrasse 101, Glattpark (Opfikon), 8152, Zurich (Switzerland) Tax number: CH-425.060.629 |
Albania, Armenia, Austria, Azerbaijan, Belarus, Belgium, Bosnia-Herzegovina, Bulgaria, Croatia, Czech Republic, Denmark, Estonia, Faroe Islands, Finland, France, Georgia, Germany, Hungary, Iceland, Ireland, Kazakhstan, Kosovo, Kyrgyzstan, Latvia, Liechtenstein, Lithuania, Luxembourg, Macedonia F.Y.R.O., Moldova, Monaco, Montenegro, Netherlands, Norway, Poland, Qatar, Romania, Russia, Serbia, Slovakia, Slovenia, Sweden, Switzerland, Tajikistan, Ukraine, and Uzbekistan. |
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Hotelbeds Product, S.L.U. Address: Complejo Mirall Balear, Camí Son Fangos, 100, 07007 Palma de Mallorca (Spain) and permanent establishment in Avda. Antonio Domínguez n. º 5, 5.ª, Puerta 14, CP 38660, Playa de las Américas, Arona, Tenerife (Spain) Tax number: B-38.877.676 |
Andorra, Cyprus, Gibraltar, Greece, Italy, Malta, Palestinian Territory, San Marine and Spain. |
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Hotelbeds Spain, S.L.U. Address: Complejo Mirall Balear, Camí Son Fangos, 100, Torre A, 5th Floor, 6A-7A, 07007 Palma de Mallorca (Spain) Tax number: B-28.916.765 |
Portugal and Israel. |
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Hotelbeds UK Limited Address: 12th Floor, Broadgate Tower, 20 Primrose Street, London, EC2A 2EW (United Kingdom) Tax number: GB234328478 |
United Kingdom. |
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Hotelbeds DMCC Address: Unit No. 2701, Reef Tower, Plot No. JLT.PH2-01A, Jumeirah Lakes Towers, Dubai (UAE) Licence number: DMCC-230971 |
Afghanistan, Algeria, Angola, Bahrain, Bangladesh, Benin, Botswana, Burkina Faso, Burundi, Cameroon, Cape Verde, Central African Republic, Chad, Comoros, Democratic Republic of the Congo, Djibouti, Egypt, Equatorial Guinea, Ethiopia, Gabon, Gambia, Ghana, Guinea, Guinea-Bissau, India, Ivory Coast, Jordan, Kenya, Kuwait, Lebanon, Lesotho, Liberia, Libya, Madagascar, Malawi, Mali, Mauritania, Mauritius, Mayotte, Morocco, Mozambique, Namibia, Niger, Nigeria, Niue, North Yemen, Oman, Pakistan, Papua New Guinea, Republic of the Congo, Reunion (Isl.), Rwanda, Sao Tome E Principe, Senegal, Seychelles, Sierra Leone, South Africa, Sri Lanka, Swaziland, Tanzania, Togo, Tunisia, Uganda, United Arab Emirates, Zambia, and Zimbabwe. |
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Hotelbeds DMCC Address: Unit No. 2701, Reef Tower, Plot No. JLT.PH2-01A, Jumeirah Lakes Towers, Dubai (UAE) Tax Number: 311583131900003 |
Saudi Arabia |
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Hotelbeds USA, Inc. Address: 5950 Hazeltine National Drive, Suite # 405, Orlando, Florida, 3282, United States Tax number: US592952685 |
Anguilla, Antigua, Argentina, Aruba, Bahamas, Barbados, Belize, Bermuda, Bolivia, Bonaire, British Virgin Islands, Canada, Cayman Islands, Chile, Colombia, Costa Rica, Curaçao, Dominica, Dominican Republic, Ecuador, El Salvador, French Guiana, Grenada, Guadalupe, Guatemala, Guiana, Haiti, Honduras, Jamaica, Martinique, Mexico, Netherlands Antilles, Nicaragua, Panama, Paraguay, Peru, Puerto Rico, Saint Barthelemy, Saint Kitts And Nevis, Saint Lucia, Saint Marteen, Saint Vincent And Grenadines, Suriname, Trinidad And Tobago, Turks And Caicos, United States (USA), Uruguay, Us Virgin Islands, and Venezuela. |
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Club Turavia SA de CV Address: Avenida Tulum, 286, SM8, MZ2, Lote 1, CP 77500, Cancún, Quintana Roo (México) RFC number: CTU940107CK8 |
Mexico |
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Advantos Brasil Operadora De Turismo Ltda. Address: Rua Barão de Teffe, 1000, sala 162, Jundiaí, São Paulo, 13208-761 (Brazil) CNPJ/MF sob o nº: 16.847.249/0001-77 |
Brazil |
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Gullivers Travel Associates (Beijing) Limited Address: Room 1108 – 1115, 11/F, Tower A, Gemdale Plaza, No. 91, Jianguo Road, Chaoyang District, Beijing, 100022 (China) Tax number: 91110101717851515E |
China |
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Travelcube Pacific Pty. Ltd. Address: Level 17, 1 Denison Street, North Sydney Nsw 2060 (Australia) Tax file number: 52099122577 |
Australia |
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Hotelbeds Pte. Ltd. Address: 101 Thomson Road, #16-01 United Square (Singapore) GTS registration number: M200845781 |
Bhutan, Brunei, Cambodia, Cook (Islands), Fiji, French Polynesia, Guam, Hong Kong, Indonesia, Japan, Laos, Macau, Malaysia, Maldives, Mariana Islands, Mongolia, Myanmar (Burma), Nepal, New Caledonia, New Zealand, Palau, Philippines, Samoa Occident, Singapore, Taiwan, Thailand, Tonga, Vanuatu, and Vietnam. |
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Kuoni GTS (Korea) Limited Address: 19F, Eulji Hankook Bldg. 19F 50, Euljiro, Jongro-gu 04534, Seoul, Korea Tax number: 101-81-89909 |
South Korea |
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Travel Partner Turkey Turizm Ve Seyahat Anonim Şirketi Address: Arapcami Mah. Bankalar Cad. Bozkurt Han No:3 D:3 Karaköy, Beyoğlu, İstanbul (Turkey) Tax number: 8590611756 |
Northern Cyprus and Turkey. |
Bank transfers are scheduled twice per month. However, the first condition is to ensure you have uploaded or sent an invoice, as your payment terms start counting only from the date the invoice is validated by our finance team.
Please also note that each bank has its own timings for local and international bank transfer, so it is normal that the amount enters your bank account a few working days later.
Edit your details
Go to the Supplier Data section.
Click on the Tax Information tab.
Edit your details and export the factsheet to .pdf
Send a ticket to inform us
Go to the Ticketing section.
Click on the New ticket button.
Create a ticket setting Type of query, Account info and Subtype: Fiscal details.
Please fill and attach the factsheet in .pdf format.
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I have issues with my bank transfer
If you have any issue with your Bank Transfer payments, please make sure you understand the below points:
If the amount of the booking is modified or cancelled, the amount of the Bank Transfer will be automatically updated if the payment has not been made yet.
We will transfer the net amount only for both net and commissionable rate plans. Unlike other distributors you may work with the amount is already net and commission has been deducted.
The actual booking cost should never be charged directly to the guest in your hotel. In your hotel, guests should only pay for; extra services, taxes (if applicable), fees, or any other extra that is not included in the booking.
Our payment conditions and methods are based on your contract agreement. Discover how to check your contract agreement.
If the problem persists, please create a ticket. To do so, go to the Finance section, access the Supplier Finance Web, go to the Ticketing section, click on New Ticket and describe your issue providing as much detail as possible for a quick resolution.
© HOTELBEDS.COM 2024
DID YOU KNOW?
In this section, you will find everything you need to know about wire transfers. Whether you have questions about how to receive payment or how to invoice your bookings, you will find the answer here.
