INVENTORY > via Channel Manager Platform (ChM)
How to set up your Channel Manager
To connect your Channel Manager (ChM) with Hotelbeds, you will need to do the setup in your Channel Manager platform:
How to check if your Channel Manager is connected
You can check the status of your Channel Manager connection at any time by logging in to Maxiroom > Channel Manager > and checking if your connection status appears as LIVE.
If you need to report a connectivity issue, contact your Channel Manager Support team to assist you with your connection with Hotelbeds.
How to change your Channel Manager
How to disconnect your Channel Manager
To disconnect Hotelbeds from your current Channel Manager without connecting a new one, follow these next steps:
Go to your Channel Manager section in Maxiroom
Uncheck Connectivity Provided
from the dropdown menu in Connectivity Options
Uncheck all type of connectios you have
BMS / HSI
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Save your changes
and check your connection is now OFF
Once the connection is deactivated, your property will remain inactive and you can manually handle your inventory, rates, and bookings via Maxiroom again. Your old Channel Manager will receive an automatic email requesting the disconnection of Hotelbeds as a distribution channel.
How to add rooms to your rate plans
In order to distribute your rooms, please note that it is necessary to link them to any of your rates. Follow the next steps to add your rooms to your rate plans:
Understanding our rate plan variety
Get to know our variety of rate plans and create your own rate mix:
Dynamic Rates (BAR)
Your daily Best Available Rate (BAR).
Get exposure on final selling channels.
Static Rates (FIT)
Seasonal NET rates.
Get exposure through Tour Operators distribution capturing long lead time bookings.
Non-Refundable Rates (NRF)
Reduced Dynamic or Static/FIT rates.
Get guaranteed payments.
Opaque Rates & Airline rates
Special rate plan for Tour Operators or Airline Packages.
Gain access to our exclusive client agreements.
Go to Inventory section and click on Rate list
Click on the Rooms button
Find it on the corresponding rate plan you want to add you rooms to.
Assign your Rooms
From the dropdown menu, select the rooms you want to sell through that specific rate plan.
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Inform availability and rates for your room
You can do so from the "Edit price" and "Edit availability" menus.
How to create a new room
Everytime you need to create a new room in the Partner Extranet, you will need to follow the next steps:
Go to the Hotel Info page
Click on Rooms
Scroll down to the bottom of the page.
In the Create new room option click on +
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Once the New Room screen is displayed, fill in the blank fields with the details of your room and its characteristics:
Select the room type and characteristic to create
From the dropdown menu, choose the most similar to your hotel room.
Fill in the Room Name
Name it as you sell it on your hotel website so your potential clients can easily meet & match.
Inform your Room Code
Use the same code you have in your Hotel Management System or in your Channel Manager platform.
Complete your Room Capacity
See more at Understanding room capacities section.
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Please bear in mind that all rooms must be included in a rate plan in order to to be distributed. When creating a new room, it will be necessary to link to any of your rates. See how in the next section How to add rooms to your rate plans.
Understanding room capacities
Standard Capacity
The system will use this capacity to establish rates per room and any adult included in the standard capacity will not pay supplements for the Extra Bed. If the Maximum Capacity is higher than the Standard, then you can add occupancy supplements such as children and/or adults.
Minimum Room Capacity
The minimum number of people required to book a room.
Maximum Room Capacity
The maximum number of people the room can accommodate, including adults, children, and babies (if there are babies in the room, they are included in the maximum occupancy).
Maximum Adults
The maximum number of adults per room. Everyone over the End age shown in the contract header is considered an adult.
Minimum Adult
It specifies the minimum number of adults required in the room.
Maximum Children
The maximum number of children allowed in the roo. The system considers everyone between the Start age and End age as a child.
Maximum Babies
The maximum number of babies allowed in a room. Baby is defined as anyone under the Start age in the contract header. e.g.: A value of 0 means the hotel does not distinguish between children and babies.
Please bear in mind that all rooms must be included in a Rate Plan in order to be distributed. When creating a new room, it will be necessary to link to any of your rates.
Log in to your Channel Manager platform
Provide your ChM with your Hotelbeds Connectivity Credentials
You can get your User information in Maxiroom > Channel Manager > Information.
If you need help with your password, please get in touch with your Account Owner.
Map your availability & rates
To check your contract numbers, you can go to the Inventory upper menu in Maxiroom > Overal View and all your contracts will be displayed for each room type
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You will be able to see the status of your connection via Maxiroom: go to the Channel Manager section, and check if your connection status is LIVE.
Log in to Maxiroom and go to the Channel Manager section
Select your Channel Manager for the type of connection you want to integrate with us:
a) Inventory Management (HSI): to manage Availability & Rates through your ChM.
b) Booking Management System (BMS): to manage your bookings through your ChM.
Send your request
The enquiry will be sent to your Channel Manager
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Log in to your Channel Manager platform
Provide your ChM with your Hotelbeds Connectivity Credentials
You can get your User and Password information in Maxiroom > Channel Manager > Information
Map your availability & rates
To check your contract numbers, you can go to the Inventory upper menu in Maxiroom > Overal View and all your contracts will be displayed for each room type
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Maxiroom
Channel Manager:
You will be able to see the status of your connection via Maxiroom: go to the Channel Manager section, and check if your connection status is LIVE.
To change your Channel Manager, you will need to replicate the same steps as you were connecting your Channel Manager for the first time, while also informing the changes in Maxiroom:
How to check your contract agreement
Go to the Inventory section
Click on Rate List
Scroll down to the bottom of the page.
Click on the Printer button
Look for it at the corresponding rate you wish to check
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Download your contract
Select your dates and click on Apply
You can easily check your contract agreements by following the next steps:
TIP: One of the most effective ways to attract early bookings is by offering non-refundable rates (NRF). They are especially effective at incentivising price-conscious guests to book further in advance.
If you don’t have the Add new rate button available or you need to create a type of rate plan that is not available on this page (i.e. FIT), please contact your Contract Manager.
Go to Inventory section
Click on Rate List
Look for it at the right top of the screen.
Click on Add new rate
Look for it at the right top of the screen.
Fill your new rate details
Make sure you get a success message on the top-right corner.
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How to create a new rate plan
How to check my rate plan details
You can check all your rate plan details, such as Base Board, Rate Type, Commissions, Currency, and others by following the next steps:
Go to Inventory section
Select Rate List
Look for it at the Rates & Availability menu.
Click on See Details
A pop-up window will open with all your rate plan details.
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